911 Central Dispatch
A Division of Emergency Services

This department (also known as 911 Communications or Central Communications) provides central dispatch for emergency calls to the following departments:

• Emergency Medical Services
• Cherokee County Rescue Squad
• Andrews Rescue Squad
• 13 Rural Volunteer Fire Departments
• Andrews Fire Department
• Murphy Fire Department
• Cherokee County Sheriff's Department
• Andrews Police Department

911 CENTRAL DISPATCH
FREQUENTLY ASKED QUESTIONS

DEPARTMENT PROFILE

Cherokee County 911 received its first 911 call February 25, 2000. We started out receiving all 911 calls for the county. We dispatched for Emergency Medical Services, Fire and Rescue Departments and Andrews Police Department. We would transfer non-emergency calls to the appropriate agencies including the Sheriffs Office. After our first month we started full dispatch for the Sheriffs Office. Since February we have received over 20,000 emergency and non-emergency calls.

PERSONNEL

Nine full time and three part time employees staff our center. Two Telecommunicators man the center around the clock. Every Telecommunicator is required to attend North Carolina Justice Academy for the Telecommunicator Certification.

911 Addressing
Emergency Medical Services
Fire Inspection & Departments
Emergency Management


FOR EMERGENCY
DIAL
911

DEPARTMENT PHONE
(828) 835-3144

ADDRESS
59 Hiwassee Street
Suite 104
Murphy, NC 28906

FAX
(828) 835-3981

911 DISPATCH SUPERVISOR
Larry Cannan
 

IMPORTANT NUMBERS FOR CHEROKEE COUNTY

911 Addressing
(828) 837-4658

Emergency Services
(828) 837-2124

Emergency Management
(828) 837-7352

Fire Marshal
(828) 837-0090

Cherokee County Rescue Squad
(828) 837-7310

Andrews Rescue Squad
(828) 321-3707

Cherokee County Sheriff
(828) 837-2589

Andrews Police
(828) 321-3114

Murphy Police
(828) 837-2214

Animal Control
(828) 837-2304