The Cherokee County Department of Social Services provides the residents of Cherokee County with Federal and State mandated Human Services. The mission of this Department, as set forth by the County Commissioners, is "to serve the citizens of Cherokee County efficiently and effectively with compassionate and positive attitudes in order to enable these citizens to realize the need to strive for self-sufficiency which in turn fosters a more positive self-image, thus improving their quality of life."
On October 1, 2013 the Department of Health and Human Services deployed a new web-based tool called ePASS, which allows individuals to screen themselves for Food and Nutrition Services (FNS) and Medicaid/NC Health Choice benefits. Applicants can apply for FNS or Medicaid/NC Health Choice benefits online by using the ePASS website at epass.nc.gov. Applicants can also apply for FNS and Medicaid/NC Health Choice by completing a paper application and mailing to the Cherokee County Department of Social Services. The FNS application is DSS-8207. The Medicaid/NC Health Choice application is DMA-5200 or DMA-5201 (single individuals with no other household member). If applying by mail please make sure to sign your application, as unsigned applications will not be accepted.
Individuals can apply online for the Affordable Care Act beginning October 1, 2013 by using the Health Insurance Marketplace at www.healthcare.gov. Patricia Deridder, a Navigator for the Affordable Care Act, will be available at Cherokee County Department of Social Services on Tuesdays and Thursdays from 9:30 a.m. until 4:30 p.m. to assist applicants with the Health Insurance Marketplace. To make an appointment with Patricia please call 1-828-400-3149. You must make an appointment to be seen.
4800 W US Hwy 64
Murphy, NC 28906
Donna Crawford, Director
Cindy Palmer, Business Officer
Income Maintenance Unit
Christy Berrong, Program Manager
Adult Services Unit
Bebeie McClure, Supervisor
Foster Care Unit
Donna Pendergrass, Supervisor
Child Protective Services Unit
Stephanie McKeon, Supervisor
Child Support Unit
Patricia Simonds, Supervisor
Social Services Board Members
The Social Services Board meets the 2nd Monday of each month at 4:00 p.m. at the DSS building. Located at 4800 W. US 64, Murphy, NC.
Click on any of the programs listed below to get a brief description of each program and its eligibility requirements.
Family and Children's Social Services
Adult Social Services
“In accordance with Federal law and U.S. Department of Agriculture (USDA) and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs.
To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, D.C. 20201 or call (202) 619-0403 (voice) or (202) 619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.”