If I dial 911 from my cellular phone, will the telecommunicator know where I'm calling from?

Usually. Under most circumstances your location can be pinpointed on our mapping system within a few feet of your actual location when you call from a cellular phone. In addition, the system can typically track a moving caller. Be aware that some older cellular phones are not phase II compatible-this means we cannot find your location. Always be prepared to tell the Telecommunicator your location.

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1. What is 911?
2. When should I dial 911?
3. When should I use the non-emergency number?
4. Are there times when I shouldn't call 911 or the non-emergency number?
5. Why do the telecommunicators ask so many questions when I just want them to hurry and send someone?
6. What information do I need when I call 911?
7. What if I do not know my 911 address?
8. What if I need a new 911 address?
9. What about school closings or power and cable outages?
10. What if I call 911 by mistake?
11. If I dial 911 from my cellular phone, will the telecommunicator know where I'm calling from?
12. Can E911 Communications assist callers that do not speak English?
13. Can I text 911 if I am unable to call?
14. If I call 911 from my cell phone, why does my call sometimes get transferred to another agency?
15. How does the 911 Center know my location and telephone number when I call from a cell phone?
16. What are some tips to consider when calling from a mobile?