What are some tips to consider when calling from a mobile?

    Pull Over - Do not put yourself or others at risk to make a call.

    Know Your Location - Give the address, or use landmarks, crossroads or mile markers to tell us where you are.

    Know Your Telephone Number - Memorize your cell phone number. Write it down in an easy to find location before you need to call 911.

    Briefly State Your Emergency - Seconds Count! You may need to be transferred to the appropriate responding agency.  

    Don’t Hang Up - Be ready to give details, confirm information and follow instructions that could save a life.

    Stop Accidental Calls - More than half of wireless 911 calls are accidental. Always keep your keypad locked.

Show All Answers

1. What is 911?
2. When should I dial 911?
3. When should I use the non-emergency number?
4. Are there times when I shouldn't call 911 or the non-emergency number?
5. Why do the telecommunicators ask so many questions when I just want them to hurry and send someone?
6. What information do I need when I call 911?
7. What if I do not know my 911 address?
8. What if I need a new 911 address?
9. What about school closings or power and cable outages?
10. What if I call 911 by mistake?
11. If I dial 911 from my cellular phone, will the telecommunicator know where I'm calling from?
12. Can E911 Communications assist callers that do not speak English?
13. Can I text 911 if I am unable to call?
14. If I call 911 from my cell phone, why does my call sometimes get transferred to another agency?
15. How does the 911 Center know my location and telephone number when I call from a cell phone?
16. What are some tips to consider when calling from a mobile?