Social Services

The Cherokee County Department of Social Services provides the residents of Cherokee County with Federal and State mandated Human Services. The mission of this Department, as set forth by the County Commissioners, is "to serve the citizens of Cherokee County efficiently and effectively with compassionate and positive attitudes in order to enable these citizens to realize the need to strive for self-sufficiency which in turn fosters a more positive self-image, thus improving their quality of life."

Need health insurance for 2020? Don’t miss out. You have a chance to enroll in health coverage until Dec. 15, 2019. For more information, visit or call the Marketplace Call Center at 1-800-318-2596.


On October 1, 2013 the Department of Health and Human Services deployed a new web-based tool called ePASS, which allows individuals to screen themselves for Food and Nutrition Services (FNS) and Medicaid/NC Health Choice benefits. Applicants can apply for FNS or Medicaid/NC Health Choice benefits online by using the ePASS website. Applicants can also apply for FNS and Medicaid/NC Health Choice by completing a paper application and mailing to the Cherokee County Department of Social Services. The FNS application is DSS-8207 (PDF). The Medicaid/NC Health Choice application is DMA-5200 (PDF) or DMA-5201 (PDF) (single individuals with no other household member). If applying by mail please make sure to sign your application, as unsigned applications will not be accepted.

Affordable Care Act

Individuals can apply online for the Affordable Care Act by using the Health Insurance Marketplace. Mary Ann Sparks, Navigator for the Affordable Care Act, will be available at Cherokee County Department of Social Services on Tuesdays and Thursdays from 9:30 a.m. until 4:30 p.m. to assist applicants with the Health Insurance Marketplace. You must make an appointment to be seen. To make an appointment with Mary Ann, please call 828-452-1445.


Get a brief description of each program and its eligibility requirements: